Do I need an account to apply?
No, you can apply without creating an account.
But creating an account makes it easier for you to track the status of your order and speeds up the purchase process in the future.
What payment methods are available?
Currently, we only offer cash on delivery service.
What shipping methods do you provide?
We offer several shipping options, including standard shipping, express shipping, and sometimes expedited shipping.
The options available depend on your location and the type of products in the order.
How long does it take to deliver the order?
Delivery within Kuwait takes 24 to 48 hours.
Delivery outside Kuwait takes approximately 3 to 4 working days.
Delivery time depends on your location and the shipping method chosen.
What is the return and exchange policy?
We care about your complete satisfaction. You can return or exchange your product if it is unused or unwashed, and it must be in its original condition with all tags attached.
Can I modify or cancel my order after it has been confirmed?
Yes, you can modify or cancel your order within a short period of time after placing it, as long as it has not yet shipped. Please contact customer service as soon as possible.
Is custom made available?
Yes, we offer a custom-tailored abayas and custom sizes. You can select "Custom Tailoring" when ordering and enter your desired measurements in the designated fields.
Are all abayas available ready?
We have ready-made abayas available for immediate shipping, as well as custom designs. Delivery times vary depending on the design and material chosen.
Are abayas available in multiple sizes?
Yes, we offer a wide range of sizes to suit all tastes and body types. We also offer custom tailoring for custom sizes.
Are abayas available for special occasions?
Yes, we offer luxurious designs for occasions such as weddings, graduations, and formal events, using fine materials and elegant details.
Can I order an abaya as a gift?
Sure, you can select the "gift" option during purchase and we will package it elegantly with the option to add a gift card.
Do you provide electronic payment service?
We currently only offer cash on delivery, but we are working on providing electronic payment methods soon.
Is there international delivery?
Yes, we offer delivery to several countries outside Kuwait. You can check the service availability upon placing your order or by contacting us.