At Karkosha Store, we strive to deliver our customers' orders with the highest level of professionalism and precision, and we are committed to providing a convenient and smooth shipping experience across the Kingdom and beyond.

1. Delivery areas
We deliver to all cities and regions in the Kingdom of Saudi Arabia. We also offer international delivery to a number of countries upon request.

2. Delivery time

• Within Saudi Arabia: 2 to 5 business days.

• International delivery: 7 to 14 business days, depending on the country and shipping service used.
  Delivery times may vary during sales or seasons depending on the pressure on shipping companies.

3. Approved shipping companies
We rely on reliable shipping companies to ensure fast and safe delivery of orders. The shipping company is selected based on the customer's address and order type.

4. Shipping fees

• The shipping cost is clearly displayed when you complete the order.

• There may be free shipping offers on some orders or during certain periods.

• International shipping fees vary by destination and weight and are calculated automatically when you place your order.

5. Delayed delivery
We strive to deliver orders on time, but in some circumstances beyond our control (such as weather conditions or shipping company delays), delays may occur. Customers will be contacted directly in the event of any unexpected delays.

6. Track order
After the order is confirmed and sent, the customer will be provided with a tracking number that can be used to track the shipment's status until it arrives.

7. Receiving the order
Please ensure the customer provides the correct shipping address and phone number to avoid any delays. If the order cannot be received due to data errors or a failure to respond, the customer will bear the additional shipping costs in the event of a reshipment.