At Karkosha Store, we offer secure and flexible payment options to facilitate the shopping experience and ensure customer convenience. All payments are processed according to the highest standards of security and protection.

1. Available payment methods
We offer our customers several payment options, including:

• Electronic payment : via Mada, Visa, and MasterCard cards.

• Payment via electronic wallets : such as Apple Pay and other approved wallets.

• Cash on Delivery : Available only within the Kingdom of Saudi Arabia, with a nominal additional fee applicable for this option.

2. Cash on delivery

• Cash on delivery service is available for shipping orders within the Kingdom.

• Please have the required amount ready when receiving the order.

• If an order is refused after it has been shipped, the store management reserves the right to suspend the customer's cash on delivery service for future orders.

3. Payment security
We use trusted online payment gateways to ensure the security of payment information and protect customer data from any unauthorized use.

4. Payment confirmation
Upon successful payment, an order confirmation will be sent to your registered email address, along with the order number and details.
If you encounter any errors or questions regarding the payment process, please contact our customer service team directly.

5. Refund upon cancellation or return
If the return request is approved, the amount will be refunded via the same payment method used. If the order is cash on delivery, the amount will be transferred to the customer's bank account after deducting any applicable fees.